Developing Core Skills for Administrators & Secretaries

Create Leadership Culture for Organisational Success

Schedule
Introduction
Objectives
Training Methodology
Oganization Impact
Training Impact
Who Should Attend?
Outline

Course Schedule

Date	Venue	Fees
11 - 15 Nov 2024	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦952,000
21 - 25 Apr 2025	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦952,000
25 - 29 Aug 2025	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦952,000
17 - 21 Nov 2025	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦952,000

Online Session:
11 - 15 Nov 2024	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦632,000
21 - 25 Apr 2025	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦632,000
17 - 21 Nov 2025	Nigeria - Lagos, Abuja, Calabar, Benin, Portharcourt, Kaduna, Enugu	₦632,000

Course Description

INTRODUCTION

This Developing Core Skills for Administrators & Secretaries training course aims to help you develop skills needed to be really effective at work.

It teaches powerful approaches to handling information (including techniques for quickly finding key points in what you are reading) and gives great tips on how to organise your thoughts and get your point across in emails, meetings, interviews and presentations.

You’ll also learn strategies for dealing with difficult people and organising your time to better achieve results.

This Dianswift Konzult Developing Core Skills for Administrators & Secretaries training course will highlight:

Techniques for handling information and getting your point across
How to improve communications with “difficult” people?
How to deal with “time stealers”?
The concept of results-oriented time management
How you can be more effective in your reading, note-making and memory skills?

OBJECTIVES

This Developing Core Skills for Administrators & Secretaries training course aims to:

Give easy-to-learn tips for improving your effectiveness at work
Take you to the next stage in efficient reading and note-making techniques
Update your thinking about managing time and planning for results
Build your confidence in your ability to remember things
Help you improve inter-personal communications and team working skills

TRAINING METHODOLOGY

This Developing Core Skills for Administrators & Secretaries training course is enjoyable, practical and inter-active. You’ll be able to learn at your own speed and to focus on developing your own skills (not on competing with others). There is a useful mix of theory, practice and discussion. Individual tools and techniques that are introduced gradually at regular intervals throughout the training course period.

ORGANIZATIONAL IMPACT

Organisations can expect delegates to:

Be more confident when working in groups & contributing ideas
Be more effective in their day-to-day work
Have practiced strategies for improved reading, note making and memory skills
Be better-equipped to deal with information overload
Develop strategies for prioritising and getting jobs done

PERSONAL IMPACT

From this Developing Core Skills for Administrators & Secretaries training course, individuals can expect to:

Improve reading skills (with strategies for “successful” reading)
Practice effective note-making skills (using mind-mapping)
Develop confidence in their ability to work in groups and present ideas
Get tips for dealing with difficult people
Learn to use simply memory systems to remember information
Learn how to focus on results-orientated time management

WHO SHOULD ATTEND?

This training course is not just focused on helping administrators and secretaries. It is also suitable for people across a wide range of management and professional grades who want to be successful.

This Dianswift Konzult Developing Core Skills for Administrators & Secretaries training course will greatly benefit:

Anyone wanting to raise personal efficiency levels and improve effectiveness
People who want to succeed in an office environment
All staff working in groups and project teams
Anyone wanting ideas for handling information overload in daily life

Course Outline

DAY 1

Improve Your Effectiveness at Work: Better Reading and Note-Making

Your Brain Skills
How to be a ‘Successful’ Reader
How Mastering Note-making Skills Can Help Your Career
Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
Mind-mapping Software

DAY 2

Memory Magic: How to Remember Things?

Your Memory Potential (How good is your memory?)
Memory Systems Explained (The Power of Stories and Imagination)
Remembering Names
Memory at Work
Remember What You Read (Strategies for Fast, Effective Reading)

DAY 3

Better Working with Other People

Barriers to Effective Communications
Strategies for Improving Communications with “Difficult” People
The Powerful Influence of ‘Body Language’: Speaking without Words
Giving and Receiving Feedback: The Risks and the Benefits
Getting Your Point Across: Know What to Say and When to Say It

DAY 4

Results-oriented Time Management Strategies

Identifying and Dealing with Time-wasters
Handling Interruptions (How to protect your productive time?)
Planning (What you have to do?)
Prioritisation (What you must do first?)
Save Time When Planning a Presentation

DAY 5

Using Core Skills at Work

Making a Presentation
Thinking and Working in Teams
How We Learn – and What We Need To Do to Avoid Forgetting
Tips for Handling Information Overload at Work

Certificates

On successful completion of this training course, DIANSWIFT KONZULT Certificate with eligible Continuing Professional Education credits (CPE) from National Registry of CPE Sponsor and Re-Certification credits from HR Certification Institute (HRCI), will be awarded to the delegates

Providers and Associates

ENDORSED EDUCATION PROVIDER

The use of this seal confirms that this activity has met HR Certification Institute’s^® (HRCI^®) criteria for recertification credit pre-approval.

Dianswift Konzult is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org